Have confidence when you ordering with absoluteprincess.com.au if you are dissatisfied with a product you may return the item for a full refund within 30 days of original purchase.  For hygiene reasons if you are dissatisfied with earrings please return before worn, unless defective or misrepresented.  In the event that you need to return a product, please advise me via email: rachel@absoluteprincess.com.au and return the item to Absolute Princess PO Box 4176, North Curl Curl NSW 2099.  After the return product has been recieved, a refund will be processed.